Case Studies


	·English ·Chinese ·Japanese

Home » Real Results » Real Results
	Case Studies

Real Results

	Customers
	Case Studies »
	Video Testimonials
	Investment Protection Program (IPP)
	Real Results Awards
	Real Results Magazine
	Other Recognition
	Collateral Library

View a number of our latest case studies below:

	Coca-Cola Enterprises: Refreshing Solutions Quench Business Challenges Sep, 2008 - One synchronized view of demand helps Coca-Cola Enterprises increase productivity and efficiency, as well as leverage shopper insights to drive positive results.

	Fred Meyer: Super-sizing the Shopping Experience Sep, 2008 - Fred Meyer increases overall operational efficiencies and performance with JDA software's Allocation & Replenishment, Space & Category Management and Enterprise Planning Solutions.

	Swire Beverages: It's the Real Thing! Aug, 2008 - Swire Beverages transformed its supply chain operations to synchronize with real-time consumer deamnd across every channel with the help of JDA Software.

	Follett: A Lesson in Cross-Channel Management Jul, 2008 - Follett Higher Education Group’s unique business model requires all online orders to be pulled from in-store stock. As the ratio of web sales to in-store sales continued to increase rapidly, the stores were faced with redirecting personnel from maintaining in-store customer service levels. to fulfilling online orders. Dedicated to maintaining customer service on all channels, Follett sought out a solution to increase customer service levels and reduce labor costs across the enterprise. Find out how they accomplished this.

	Dr. Pepper Snapple Group: A Refreshing Take on Space Management Jul, 2008 - As the world’s third-largest soft-drink maker, Dr. Pepper Snapple Group (DPS) battles the top two names in the cola wars with brands including Dr. Pepper, 7UP and Canada Dry. DPS handles its parent’s U.S. drinks business and is the company’s largest division (nearly 40 percent of sales). In addition to Dr. Pepper and 7UP, other company brands include A&W Root Beer, Country Time, Hawaiian Punch, Schweppes and Squirt, as well as old favorites such as Hires and RC Cola. Snapple and Mott’s are also part of its portfolio.

	HyperCITY - Delivering the Goods Jun, 2008 - Find out how HyperCITY, a one-of-a-kind new retail format deployed to diversify and capitalize on the immense potential for hypermarkets, increased in food sales by 25-30 percent and decreased stock levels by 2 percent resulting in a decrease in inventory holding costs with JDA Software's Advanced Store Replenishment by E3 solution.

	Ocean State Jobbers: Optimizing Operations Jun, 2008 - Ocean State Job Lot leverages JDA technology to improve merchandise management, optimize inventory and sales visibility in order to remain competitive.

	Continental Airlines Cargo Boosts Revenue 2.5%, Increases Forecast Accuracy 10% with JDA Software Feb, 2008 - Continental Airlines Cargo leverages JDA Software's Cargo Revenue Optimizer solution, which has enabled the company to boost revenue 2.5 percent and increase forecast accuracy 10 percent. Continental Airlines Cargo is also able to utilize the software to more accurately forecast demand by destination for volume and weight to estimate expected shipment contribution, resulting in optimized rate setting.

	MC Sports Gains Customer Service Advantage Jan, 2008 - MC Sports uses industry leading JDA Software solutions including Merchandise Management System-I, Merchandise Planning by Arthur® and Win/DSS® to better manage inventory, improve employee productivity and enhance customer service.

	Church & Dwight: Arming an Industrial-strength Supply Chain Dec, 2007 - Church & Dwight Co., Inc. is a leading manufacturer that produces and markets a wide range of personal care, household and specialty products, under the Arm & Hammer brand name and other well-known trademarks. They turned to JDA to help replace several in-house systems to improve planning and forecasting for its wide assortment of stock keeping units.

	BJ's Wholesale Club and Pharmavite Reap the Benefits of a Collaborative Program for Increased Sales, Forecast Accuracy and Reduced Inventory Dec, 2007 - BJ's Wholesale and Pharmavite leverage JDA Software solutions to support their Collaborative Planning, Forecasting and Replenishment program, which has resulted in benefits such as a 29.9 percent increase in weeks of on-hand inventory, a 23.8 percent boost in comparable Club sales, as well as a 31.7 percent decrease in comparable Club inventory on average per week.

	Associated Food Stores is Revitalizing Replenishment with JDA Software Solutions Nov, 2007 - Associated Food Stores is the leading regional cooperative wholesale distributor supplying groceries and consumer products to about 600 independent supermarkets in eight Western states. The company is utilizing JDA Software's Advanced Warehouse Replenishment by E3 to maintain its position as market leader and consolidate its processes through a synchronized replenishment system.

	Coop Danmark A/S Improves Store Replenishment With JDA Portfolio® Nov, 2007 - For US$6 billion Coop Danmark, Denmark’s largest consumer goods retailer, improving store replenishment became a high priority out of necessity. Faced with the prospect of losing market share to new and established, country-wide discount chains, in 2003 the owner and operator of five chains including 1,140 mini-markets, low-priced outlets, supermarkets and hypermarket stores looked to counter increased competition by improving supply chain efficiencies. To optimize business processes, the company turned to JDA for its Advanced Store Replenishment by E3® solution. Read this article for more on how this powerful application has enabled Coop to optimize the flow of goods to stores by simplifying replenishment, forecasting and analysis processes, and by enabling Coop’s personnel to more efficiently replenish items according to variables such as demand, season, order frequency, lead items, order quantities and service levels.

	Taking Inventory: Leading Latin American Retailer Almacenes Exito Leverages JDA Solutions to Optimize Inventory Levels and Increase Customer Service Oct, 2007 - With more than 255 grocery and hypermarket outlets to manage, Almacenes Exito realized it needed to address inventory management challenges with new technology that would enable centralized replenishment, more efficient processes for meeting customer demand, as well as support for the company's rapid expansion. Almacenes leveraged JDA Software's Allocation and Replenishment solutions, resulting in a 10 percent increase in inventory turnover, a 60 percent reduction in overstocks and 12 percent decrease in out-of-stocks. The retailer also benefitted from enhanced supply chain visibility and increased customer service levels with the support of JDA.

	Foschini Limited Goes a Step Further in Meeting Customer Demand with JDA Software Sep, 2007 - Foschini Limited, a South African investment holding company with a core focus on retail and financial services, is leveraging JDA Software solutions to achieve more efficient, accurate distribution of products in the right mix of sizes to the right stores. After expanding into Botswana, Swaziland and Namibia, Foschini implemented JDA to enable targeted ranges for all of its trading companies. With the support of improved technology, the company has also realized benefits that include reduced markdowns, increased profits, improved data accuracy and enhanced customer service levels.

	James Hardie: Building from the Ground Up Aug, 2007 - James Hardie, a world leader in fiber-cement technology with operations in the United States, Australia, New Zealand, Asia and Europe, has achieved overall savings of about $940,000 per month with cost reductions and cost avoidances as a result of leveraging JDA Software solutions. James Hardie realized it needed new technology and centralized transportation planning in order to eliminate poor decision making, boost production planning and distribution, and is utilizing JDA's transportation management solutions to decrease freight expenses, improve visibility into its freight run rate, enhance customer service levels, as well as reduce inventory carrying costs.

	Macy's Inc. Automates, Optimizes Inbound Freight Operations with JDA Solutions Aug, 2007 - Macy's Inc. (formerly Federated Department Stores) is one of the nation's premier retailers with more than 850 Macy's and Bloomingdale's department stores. Realizing that its inbound freight systems presented a significant opportunity for cost and service improvements, Macy's installed JDA Software's transportation solutions and is now benefitting from optimized inbound freight operations with no impact on service or freight flow to the retailer's stores.

	El Al Israel Airlines Improves Forecast Accuracy, Customer Service with Support of JDA Software's Revenue Management Solution Aug, 2007 - El Al Israel Airlines serves 47 destinations with over 200 daily departures around the world. The company leverages JDA Software's Airline Revenue Optimizer solution to more efficiently manage departures flights, improve observations of market demand, as well as boost forecast accuracy and customer service levels.

	CHEP Optimizes its High-volume, Complex Distribution Environment with JDA Software Solutions Jul, 2007 - As the global leader in pallet and container pooling services, CHEP serves more than 300,000 customers in a wide range of retail supply chains. CHEP turned to JDA Software solutions after realizing it needed to optimize and rebalance the supply chain in order to better serve customers. With the support of JDA, CHEP is achieving improved operational efficiencies, reduced costs, centralization of operational strategies, improved customer satisfaction and enhanced management of the company's daily 2.5 million movements.

	GNER Logs Financial and Operational Returns on Top of Miles with Rail Revenue Optimization Solution Jul, 2007 - GNER, which operates a U.K.-based passenger rail service, recognized the significant revenue potential that closer management of its inventory could bring. Since using JDA Software’s Rail Revenue Optimizer solution, the company has benefited from higher sales volumes, improved revenue management and tighter inventory control.

	British Airways Achieves Cost Savings, Reduces Inventory Holdings with JDA Software Jul, 2007 - British Airways has realized savings of £74 million across its supply chain within the first three years of using JDA Software solutions. It has also been able to reduce its inventory holdings from £38 million to £12 million.

	World Duty Free is Able to More Profitably Manage its Business from Head Office to Store Shelf with JDA Jul, 2007 - World Duty Free, the world's leading duty-free retailer with a cutting-edge approach to airport retailing, is realizing increased sales with through more profitable business management. Additionally, the retailer is using JDA Software solutions to enhance store operations, improve planning processes, and increase control of available space on the store shelf.

	KappAhl Increases Profits with JDA Software Jun, 2007 - KappAhl, a leading Nordic fashion chain with about 270 stores in Sweden, Norway, Finland and Poland, achieves real results with JDA's Allocation software that include a return on investment, increased profits and improved customer satisfaction.

	Essar Group Succeeds with Aggressive Four-Month Implementation of JDA Solutions to Launch Unique, New Telecom Retail Chain Jun, 2007 - Essar Telecom Retail, a division of Essar Group, one of India's largest corporate houses with interests in steel, oil and gas, power and telecommunications, is leveraging JDA's merchandising, store, customer relationship management, planning, replenishment and analytic applications to improve coordination accross functional departments and increase its efficiencies of doing business. With plans to open 150 stores by the end of March 2007, Essar Telecom Retail anticipates that the JDA solutions will enable it to enhance forecast accuracy, improve customer service, reduce operating costs, lower inventory control and carrying costs, as well as increase inventory turns.

	Dollar Thrifty Automotive Group Improved Its Bottom Line by More Than $7 million in Its First Year of Leveraging JDA Technology Jun, 2007 - Dollar Thrifty Automotive Group is a $1.5 billion car rental supplier managing more 1,600 locations worldwide, which includes approximately 250 Dollar Rent A Car and 340 Thrifty Car Rental locations in the United States. In its first year utilizing JDA’s Rental Car Revenue Management System, the company improved its bottom line by more than $7 million by leveraging the solution to more accurately forecast demand and reduce “turn away” business. Read on for more information on how Dollar Thrifty is continuing to realize improvements, and is collaborating with JDA to develop a truly visionary system that predicts demand, optimizes rates and fulfills demand precisely each day.

	Coca-Cola Bottling Boosts New Product Offerings and Customer Service Levels Thanks to a Suite of JDA Tools Jun, 2007 - Coca-Cola Bottling Co. has acheived real results that include a 300 percent increase in volume of new product offerings, a 50 percent reduction in inventory levels, as well as a 15 percent improvement in customer service, with the use of JDA software solutions. Read on to discover how the beverage distributor is leveraging technology to manage dramatic sales volumes, maintain customer service levels as well as provide better visibility into demand.

	The Co-operative Group Enables Delivery of Customer-Driven Product Ranges with JDA's Space & Category Management Solutions May, 2007 - The Co-operative Group's largest division, Co-operative Food Retail, implemented JDA's Space & Category Management solutions to ensure delivery of a customer-driven range of products to the right store clusters, as well as to better align the retailer's product mix to boost profitability. Thanks to the JDA solutions, the company is realizing real results that inlcude increased sales, improved partnerships with suppliers and the ability to place products in the right stores to drive profits.

	Pharmavite Improves Service Levels, Inventory Turns and On-Time Deliveries with JDA Collaborative Solutions Mar, 2007 - Pharmavite, LLC is a leading manufacturer of quality vitamins, herbs and other dietary supplements under the popular brands Nature Made, OLAY and Nature’s resource. With the support of JDA’s collaborative solutions, the company has improved inventory turns by 30 to 50 percent, decreased weeks of supply by 30 to 50 percent, improved initial fill rates by up to seven percentage points, as well as improved on-time deliveries by two to four percentage points. Realizing that it needed to strengthen brands with retailers and predict demand more accurately, Pharmavite implemented JDA’s Marketplace Replenish by E3 and Advanced Store Replenishment by E3 solutions. Read on to discover how the manufacturer is leveraging technology to maintain quality service while reducing inventory.

	IKEA Revamps Supply Chain Strategy with Demand and Fulfillment Solutions from JDA Feb, 2007 - IKEA is a $22.1 billion global retailer offering home furnishing products of good function and design at more than 235 stores in 34 countries. The retailer relies on JDA’s Demand and Fulfillment products to improve its global view of business, achieve cost savings, reduce risk of imbalance between commitments and demand, as well as achieve a more efficient management system. Looking to change its supply chain strategy by cutting back on suppliers and focusing on those located in low-cost countries, IKEA turned to JDA. Read on to discover how IKEA is leveraging technology to support all 12,000 items in its product range, thus ensuring realistic forecasts for planning supplier, warehouse and transportation capacities.

	JDA Solutions Help Phillips-Van Heusen Tailor Processes Nov, 2006 - Phillips-Van Heusen, the world’s largest shirt company with a collection of brands including Van Heusen, Calvin Klein, IZOD and Bass, has improved its in-stock rate from the low 90 percent range to nearly 97 percent without a considerable increase in inventory using JDA Portfolio applications. Having implemented JDA solutions to strengthen business processes and improve decisions and profits, the retailer has significantly improved inventory positions beyond item and class to the size level. Read this article to find out how Phillips-Van Heusen has leveraged technology to achieve improved sales markdowns, as well as boosted sales and margins in recent years.

	Tree of Life’s Success Rooted in JDA and Manugistics Solutions Nov, 2006 - Tree of Life, the nation’s leading distributor of natural, organic and specialty food products, is achieving phenomenal results with the use of JDA’s AWR and Space Planning applications, as well as its inbound and outbound Transportation solutions. With AWR supporting the company’s centralized procurement structure, Tree of Life’s inbound freight efficiencies are now at 75 percent capacity, up from 55 percent just a year ago. To manage the many inbound trucks headed for DCs, Tree of Life relies on the functionality of JDA’s Transportation solution. In addition, the distributor’s use of JDA’s Space Planning software has improved the management of a wide variety of product categories. Read on to discover how Tree of Life is leveraging technology to achieve excellence in buying logistics, customer service, sales and in-store execution.

	Gander Mountain Delivers Superior Customer Service and Realizes Substantial Labor Savings with JDA Nov, 2006 - Gander Mountain, a leading specialty retailer that provides equipment for hunting, fishing, camping and boating enthusiasts, has optimized its labor demand and realized up to a 25 percent savings in overtime dollars with the use of JDA’s Portfolio Workforce Management (PWM) application. Realizing the need to achieve cost savings and other efficiencies by migrating from disparate solutions to an enterprise labor management solution, Gander Mountain implemented PWM at its more than 100 stores throughout 21 states. Read on to discover how the retailer is using technology to ensure that the right store associate with the right knowledge and experience is available to serve the customer at the right place and time.

	JDA Planning and Allocation Solutions: The Right Fit for Famous Footwear Jun, 2006 - Famous Footwear, the $1.2 billion division of Brown Shoe Company and a top retailer of name-brand shoes in the United States, has achieved a record year in 2005 fueled by a 6.3 percent increase in sales, a 2.5 percent rise in same-store sales and 11.2 percent jump in operating earnings with the support of JDA Portfolio solutions. With more than 950 stores and 120 million customer each year, Famous Footwear realized that it needed to replace manual processes and to sharpen its planning and allocation processes. With JDA solutions as the foundation, along with new processes in place, the retailer is benefiting from better information for decision making, enhanced enterprise-wide visibility and more precise product plans.

	Unilever UK Foods Ltd. Reports Category Sales Doubled Using JDA Portfolio Space Planning Solutions Apr, 2006 - Unilever UK Foods’ sales in the popular pot-snacks category, including its market leading Pot Noodle brand, has doubled – a phenomenon it attributes to providing customers with an easier and quicker way to locate products on the store shelf. Part of its customer service solution is JDA’s Intactix Space Planning applications. Combining JDA’s applications with its own market research and sales data collected by retail partners, Unilever UK advises approximately 40,000 stores on which best-selling products should be stocked and where they should be positioned. Read on to discover how this leading fast moving consumer goods company is using JDA’s solutions to work with retailers to ensure that shelves are stocked for maximum profitability.

	Palmer & Harvey Helps Retailers Increase Sales by 30% with JDA Portfolio Category Management Apr, 2006 - Palmer & Harvey McLane Ltd., the UK’s number-one wholesale distributor with annual sales of £3.53 billion, increases sales in some of its retail outlets by up to 30 percent, as well as improved its own grocery category sales between 5 and 10 percent, with the use of JDA Portfolio solutions. P&H implemented JDA’s Category Management software to achieve a more uniform, efficient approach to space planning. Additionally, the company wanted to differentiate itself by helping its retail customers boost sales through better space planning processes. Read on to discover how P&H is seeing robust returns in less than a year after deploying JDA products.

	Hendersons Achieves 20% Savings, Reduces Wastage by 10% and Improves Service Levels by 1% With JDA Portfolio Advanced Warehouse Replenishment Solution Apr, 2006 - Henderson Group Ltd., a Northern Ireland-based food wholesaler and retailer, has achieved savings up to 20 percent, reduced wastage by 10 percent and improved services levels by 1 percent with the use of JDA Portfolio AWR solution. The company implemented AWR to better align decisions with its retail operations and provide best-available, exception-based information so that buyers could focus on profit-driving initiatives.