Brief Overview
Chico's FAS needed to replace its legacy systems with advanced workforce management and allocation systems that could automate the creation of weekly staffing schedules and deliver an ideal product mix to each one of its stores, as well as it's e-commerce channel. The company leveraged the support of JDA Services to undergo a fast, speed-to-value implementation of JDA Workforce Management and JDA Allocation solutions. Today, Chico's FAS is realizing results that include a real-time view into staffing requirements, improved associate productivity and increased sales.
Benefits include:
- Real-time visibility into staffing requirements across all retail locations
- Improved productivity with a significant reduction in the time needed to create weekly store schedules
- Enhanced ability to recruit skilled, knowledgeable store managers
- Ability to adjust schedules for holidays, events and seasons to ensure optimal labor hours while protecting operating margins
- Improved product allocation with increased visibility into sales cycles
- Improved sales with the ability to deliver an ideal product mix to each store and e-commerce channel