Get Plugged-In with JDA’s new Support Webinar Series! JDA’s Client Support Services hosts the new support series for our maintenance-paying customers. Join us monthly for product-based Tips & Tricks webinars that are designed to cover current and prevalent issues. The Tips & Tricks webinars are popular, insightful and easy to follow. In addition to the monthly Tips & Tricks, JDA Support offers a once-a-month “Tools of the Trade” webinar on the last Thursday of each month. Tools of the Trade is designed to provide useful information for our maintenance-paying customers using on-line tools including WebEx, JDA Analyze, Web Administrator and more. Check out JDAUser.com for upcoming schedules. We hope you’ll take advantage and get plugged in!
Jan 8
| Intactix Tips & Tricks: Customizing Space Planning Tables Part II .
Do you want more robust tables in Space Planning? Are you getting the data that you want, the way you want it?
Join us for this month’s webinar as we share tips and tricks on customizing your space planning tables. This webinar will provide you with a few “extra’s” that will allow you to create tables that provide not just data but usable knowledge of your planograms |
Jan 13
| PMM Tips & Tricks: Oracle Trace File Creation.
Please join Karyen Ong, CSS Technical Specialist, as she educates us on Oracle Trace files. Karyen will cover why a trace file is necessary for all performance issues, the steps to create the file, and using TKPROF to format the file. |
Jan 15
| Demand Tips & Tricks: An Introduction to Demand Classification.
Join us in this enlightening webinar presentation highlighting Demand Classification. This session will provide an overview of the features available in Demand Classification and a brief introduction into how users can use Demand Classification to improve forecast accuracy. |
Jan 16
| EMEA Support Webinars: Manugistics Tips & Tricks.
Please join Clément Clauzade, Customer Support Solutions Senior Support Specialist, in this informative support webinar in which Clément will cover the Service Runtime Environment (SRE) terms and basic architecture. |
Jan 22
| MMS Tips & Tricks: Sales Tax and Value Added Tax.
Join us for this webinar to gain additional value in listening to this setup process of Sales Tax and Value Added Tax (VAT). This will give you insight to help you start the New Year with the files you need. |
Jan 22
| EMEA Support Webinars: Intactix Tips &Tricks .
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Jan 29
| EMEA Support Webinars: Arthur Tips & Tricks.
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Jan 29
| JDA Tools: Your Subscription to Innovation.
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Feb 5
| E3 Tips & Tricks: Lead Time Forecasting.
Are you interested in utilizing Lead Time Forecasting? Are you currently utilizing Lead Time Forecasting but still have some questions? If so, you are invited to attend this informative, 1-hour webcast, as Debbi Cervelli covers some key areas to assist you in utilizing Lead Time Forecasting. There will be a Q & A session after the presentation. |
Dec 18
| Demand Tips & Tricks: Overview of the New Product Introduction Feature.
This webinar will include an overview of the New Product Introduction feature and related tables. |
Dec 11
| Intactix - Tips & Tricks: Basic Training for IKB Data Manager .
Join Chris Hankey, Intactix Support Analyst, as he introduces you to the basics of IKB Data Manager. |
Dec 4
| E3 Product Suite - Tips & Tricks.
Learn useful ways to help simplify Year-End Procedures as well as step you through important year-end reminders. |
Nov 20
| Demand Fulfillment Tips and Tricks.
Please join us in this informative Webinar presentation introducing MCM – Publish to Production.
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Nov 13
| Intactix - Tips & Tricks: Modeling in Space & Floor Planning .
Join us for this month’s webinar to learn how to create 3D models and textures in Space Planning and then import those 3D models & textures into Floor Planning. |
Nov 6
| E3 Product Suite .
Robin Hayenga will answer your qestions and cover key and areas to assist you in utilizing the Security Module. |
Oct 24
| Intactix Tips & Tricks: Upgrading Intactix Knowledgebase.
Worried about transitioning from a previous version of the Intactix Enterprise Suite to a newer version? Let us take your worries away. Join Tim Schinzer, Intactix Support Analyst, as he steps through the upgrade process for Intactix Enterprise Suite.
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Oct 23
| Arthur Tips & Tricks.
Please join us in an overview and troubleshooting webinar of the Datastage product JDA Integrator. This presentation will have an Enterprise Planning centric view. |
Oct 16
| Demand Tips and Tricks.
Join us in this enlightening Webinar presentation highlighting the basics of Flexible Allocation in version 7.4.x |
Oct 9
| Intactix - Tips & Tricks.
Our webinar will provide you with a few “extra” tips that will allow you to create tables that provide not just data but usable knowledge of your planograms.
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Oct 2
| E3 Product Suite - Tips & Tricks.
Learn more during this informative webinar, as Robin Hayenga, E3 Support Analyst, will share a few useful Tips & Tricks on Data Maintenance using the Client Server. |
Sep 25
| MMS Tips & Tricks .
The MMS Inventory Stock Ledger can be confusing. Join us to gain a better understanding of how the files are updated so you can put the file to use. |
Sep 25
| JDAUser.com Tools for the Trade.
Help resolve issues faster with WebEx! Share applications, documents, and even your PC desktop in real time. |
Sep 18
| JDA Fulfillment Tips & Tricks.
Join us for an overview of the new JDA Fulfillment Plan Analysis Export feature and the Store SSKU Projection process. Learn tips and tricks for configuring the process, viewing output and tuning parameters. |
Sep 11
| Intactix Tips and Tricks.
Join Intactix Support Analyst, Meredith Hines, as she demonstrates how to configure Space Planning to display product images, and steps you can take when your images don’t show up. |
Sep 4
| E3 Product Suite - Tips & Tricks.
Periodicity: History vs. Forecasting. Knowing the difference and how they impact the E3 system is key. Is your system set up correctly? Do you know the rules and how they impact your forecast?
You’re invited to join Robin Hayenga, E3 Support Analyst, a |
Aug 28
| Arthur Tips and Tricks.
Join us as we go over the steps to remove users and objects from JDA Allocation. |
Aug 28
| JDA Support Tools for the Trade.
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Aug 21
| Fulfillment Tips and Tricks.
Join us in this enlightening Webinar presentation highlighting Load Manager basics in version 7.4.x. |
Aug 7
| E3 Tips and Tricks.
Learn how capturing client errors and attaching WebEx recordings can give CSS valuable information and allow JDA’s support team to resolve your issues faster! |
Jul 31
| JDA Support Tools for the Trade: Solution Advisor.
This webinar includes an overview of the knowledgebase content as well as tips and tricks for using the search tool and resolving your own issues. |
Jul 25
| Upgrading MMS.
Learn about the benefits of upgrading to the most recent version of MMS and find out how JDA can simplify the process for you. |
Jul 24
| MMS Tips and Tricks.
Join Mark Triner and David Olson as they step you through the Action Support process within IDEAS. They will take you thorough the initial setup, entering data, pushing the data back into the Transaction Box, and validation processes. |
Jul 17
| Technical Overview of Service Runtime Environment (SRE) Architecture.
Please join Clément Clauzade, Customer Support Solutions Senior Analyst, in this informative webinar session in which Clément will cover the Service Runtime Environment (SRE) terms and basic architecture. |
Jul 10
| Intactix Tips and Tricks.
Allow us to demonstrate the simplicity of creating a basic layout, configuring the layout, formatting your desired image, and printing to a .pdf file. |
Jun 26
| Arthur Tips and Tricks.
Join Pete Taylor, Customer Support Solutions Specialist in this informative webinar where Pete will discuss year-end considerations and solutions for weekend processing. |
Jun 26
| Managing Your Cases through JDAUser.com.
During this webinar, we will step you through all of the stages of case management through JDAUser.com.
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Jun 20
| Benefits of Upgrading JDA Solutions powered by Manugistics®.
During this webinar, we will discuss and define the benefits of upgrading JDA’s Demand, Fulfillment, Master Planning, Collaborate, Strategy and Monitor solutions. |
Jun 19
| Technical Overview of Service Runtime Environment (SRE) Architecture.
Please join Clément Clauzade, Customer Support Solutions Senior Analyst, in this informative webinar session in which Clément will cover the Service Runtime Environment (SRE) terms and basic architecture.
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Jun 12
| Intactix Tips and Tricks.
Lucy will show you how to achieve precision merchandising with EIA, and also discuss incorporating the EIA fundamentals, loading data into EIA and setting up an EIA project. |
Jun 5
| E3 Tips and Tricks.
Due to popular demand, we will be discussing the benefits, procedures, and changes for those planning to upgrade to version 7.5 |
May 29
| Special Interest Groups (SIGs).
This webinar will explain what the Special Interest Group (SIG) is about and explain the benefits it provides to the customer and to JDA. It will also give detailed instructions on how you can become a member of the SIG for your respective products.
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May 15
| Demand Tips and Tricks.
Overview the new Decision Support Workbench in version 7.4.x. Give users an opportunity to learn why the Decision Support Workbench was created, how it works with the 7.4.x system, and some of the features it offers planners. |
May 8
| Intactix Tips and Tricks.
See example scripting that exhibits how to create a planogram with fixtures, how to print to an Adobe file, and how to export a table to an Excel file. See how you can reap the benefits of Space Automation. |
May 1
| E3 Tips and Tricks.
Want to learn more about the Client Security Module in E3? You’re invited to attend this JDA Support webinar, Thursday, May 1st at 2:00 PM Eastern. During this webinar Robin Hayenga, E3 Support Analyst, will provide you with some Tips and Tricks for setti |
Apr 10
| Introduction to Efficient Item Assortment.
Join Lucy Reber, Intactix Support Analyst, as she introduces the basics of Efficient Item Assortment (EIA) including the review of EIA’s fit in the Category Management Framework, the introduction to EIA functionality and the advantages of utilizing EIA.
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Apr 3
| E3 Product Suite Tips & Tricks.
Want to learn about how you can better capture errors in Client Server? Join us for this informative webinar, which illustrates how capturing client errors and attaching WebEx recordings can give CSS valuable information and allow us to resolve your issues faster! |
