The Sun Products Corporation is a leader in the laundry-care market with brands such as all, Snuggle, Surf and Wisk. Formed as a result of the merger between Unilever North American Laundry Care and Huish Detergents, Sun Products needed to replace every software system, consisting of both packaged and proprietary solutions, within a five-month timeframe. Magnifying this challenge was the fact that Sun Products had only three IT employees based in a temporary office at the end of the merger. As such, the company didn't have space to house all of the hardware required to run new systems.

Sun Products selected JDA's Managed Services for the installation and ongoing management of several JDA supply chain optimization solutions. Sun Products successfully met the five-month IT transition deadline on time and on budget. JDA's Managed Services offering also provides the manufacturer with a scalable infrastructure that can support a complex, multi-modal global network. Benefits that Sun Products is has realized include:

• 100 percent uptime since day one, while supporting more than 150 users
• Avoidance of a hefty capital investment along with all of the ongoing costs associated with software, maintenance, network and upgrades
• Improved management of safety stock and distribution network planning
• Visibility into long-term capacity requirements at plants and co-packer facilities

To read more about Sun Products' use of JDA Managed Services, click here.

As a leading home improvement retailer in North America, Lowe's serves approximately 15 million customers a week at more than 1,700 stores. The company was challenged with accurately and consistently predicting consumer demand for more than 42 million item/store combinations. In order to achieve a responsive, adaptable supply chain, Lowe's adopted a comprehensive, closed-loop planning and forecasting process that was integrated throughout the business and provided forward visibility to its suppliers, distribution network and transportation division. Lowe's leverages JDA to support its closed-loop approach and drive efficient execution.

By sharing key data streams on a regular basis, Lowe's has forged new relationships with its key suppliers. Together, they benefit from an advanced level of supply chain synchronization and adaptability. This helps keep Lowe's customers at the heart of the business while reducing its inventory investment and overall costs. Through better collaboration, Lowe's has realized the following results:

• 50 percent reduction in response time to changes in demand
• Up to a 25 percent increase in inventory turns
• 10 percent enhancement in vendor forecast accuracy
• Suppliers have realized up to a 20 percent reduction in inventory

As a global manufacturer and marketer of brand-name consumer products that include Hillshire Farms, Ball Park and Jimmy Dean, Sara Lee Corporation needed to drive increased case fill rates, lower distressed inventory levels and reduce its safety-stock investment. The company turned to JDA to provide better forecasts that help it grow market share and increase sales by identifying shifts in market demand faster.

Today, Sara Lee's planners have more time to focus on market events and new product launches. The manufacturer also established a collaborative process to develop and execute a one-number forecast with other stakeholders in the company. With the support of JDA, Sara Lee's supply chain accomplishments include:

• Improved forecast accuracy by 2 percent over target
• Reduced distressed inventory by 25 percent
• Decreased stock-outs by 20 percent
• Lowered days of supply by 5 percent

Companhia de Bebidas das Américas, or AmBev, is the leading South American brewer and largest Pepsi bottler outside of the United States. To help reduce transportation costs while increasing service levels and asset utilization, AmBev leveraged advanced solutions and services from JDA to complete a complex transportation implementation five months faster than initially projected. The company realized a full return on its technology investment within 12 months of going live.

As a result of the speed-to-value installation, AmBev realized a 30 percent reduction in implementation timelines. Since then the company has achieved the following:

• Enterprise-wide visibility
• Improved transportation efficiency and performance
• Reduced dock congestion
• Enhanced customer service

Georgia-Pacific Corporation is one of the world's leading manufacturers of tissue, paper, packaging and building products. In order to be a leader in this asset-intensive industry, the company realized it needed to build the foundation for a world-class supply chain organization across its three consumer product business divisions. This would enable Georgia-Pacific to quickly align and optimize all distribution and manufacturing decisions with consumer demand.

The company selected and implemented JDA's end-to-end supply chain solutions to deliver a level of innovation that allows it to re-optimize an executable plan within the day and in real time. Operating a world-class supply planning organization with the support of JDA technology has helped Georgia-Pacific improve fill rates to retailer partners while maintaining lower inventory levels and reducing manufacturing costs. As a result, the company's customers have experienced fewer stock-outs for regular and promoted products. Georgia-Pacific has benefitted from a level of agility that is unmatched in the industry, reporting results that include:

• 15 percent enhancement in overall planning efficiency
• 6 percent reduction in transportation and distribution costs
• 4 percent improvement in forecast accuracy
• 4 percent decrease in changeovers and manufacturing costs

A premier retailer with nearly $25 billion in sales, Macy's operates approximately 850 stores nationwide and employs more than 160,000 associates. In order to drive increased sales and margin performance, the retailer needed to significantly improve inventory allocation. To complicate matters, Macy's had just four months to consolidate allocation systems and processes from five separate organizations to a single, unified store-operating division.

The company selected JDA's advanced allocation solution to help execute the consolidation while maintaining performance and system uptimes. After undergoing a rapid implementation, Macy's has successfully optimized its size-match rates with assortment and inventory position. Today, the retailer can simultaneously provide allocations to more than 800 stores. An impressive 95 percent of the data collects are completed in five minutes or less. Below are additional benefits that Macy's is experiencing with the support of JDA:

• Enhanced ability to manage workload and analyze allocation processes
• Improved in-stock position on fashion items
• Increased focus on vendor relationships, product development, marketing and promotional planning

With the economy affecting every facet of the rail industry, East Coast Mainline needed a robust revenue management system to drive greater focus on business value and improve profitability while delivering exceptional service to more than 18 million travelers. As one of the biggest rail operators in the United Kingdom, East Coast Mainline selected JDA's Price-Sensitive Revenue Management solution to effectively analyze demand impacting up to 136 high-speed trains per day, compare prices against competitors' fares, as well as generate more than one million forecast updates each night.

Since partnering with JDA, the company has increased revenue and improved its understanding of customer buying behavior. Results East Coast Mainline has realized to date include:

• 17 percent improvement in forecast accuracy
• 1 percent growth in revenue to date
• Targeting a 1.5 percent revenue increase in 2010

As the second-largest Coke bottler in the United States, Coca-Cola Bottling Co. Consolidated (CCBCC) must keep up with frequent product launches and changing consumer preferences. Additionally, CCBCC must compete with cheaper private-label options. This requires more frequent product launches, shorter product lifecycles, higher service levels and faster supply chain response - all of which must be executed with reduced working capital and operational costs.

CCBCC selected JDA's advanced supply chain and transportation optimization solutions to help improve operational efficiency and performance. Integrating the JDA solutions with the company's ERP system enables CCBCC to respond faster and more efficiently to fluctuations in consumer demand. Although scheduling increased twofold this year across all plants, CCBCC realized a return on its technology investment with benefits that include:

• 85 percent forecast accuracy
• 75 percent improvement in inventory turns
• 50 percent reduction in inventory levels
• 22 percent decrease in inventory obsolescence

To read more about CCBCC's supply chain achievements, click here.

Frito-Lay, Inc., a manufacturer of convenient snack-food products that include Doritos, Sun Chips and Cheetos, must keep pace with ever-changing consumer demand and grow market share. In order to provide a better mix of product based on store-level consumer buying behavior and shelf availability, the company needed a solution that would rapidly and accurately produce a high volume of store-specific planograms for improved return on space investment, reduced stock-outs and increased competitive wins.

Frito-Lay selected JDA© Planogram Generator to help it quickly and automatically provide store-level planograms to more than 15,000 retail stores that sell its popular snack products. With a solution that automates the planogram-generation process, the manufacturer is increasing efficiency and maximizing sales by meeting shopper demand at the store level. Frito-Lay is realizing the following results with the support of JDA:

• Enhanced category analysis
• Improved inventory management
• Increased on-shelf availability

As a premier women's specialty retailer selling private-labeled, sophisticated, casual-to-dressy apparel, intimates and accessories, Chico's FAS, Inc. needed a solution that would help it improve the creation of staffing schedules. Managers at 1,080  Chico's, White House │Black Market and Soma Intimates stores had to manually create weekly employee schedules - as such, making adjustments for holidays, sick time, events and weather conditions was an arduous process.

The company turned to JDA© Workforce Management to help it schedule labor more effectively. Chico's FAS leveraged JDA Services to implement the solution across all three brands in a speed-to-value, seven month timeframe. Instead of taking four hours manually, Chico's FAS store managers can now create automated staff schedules in 60 minutes or less. This enables them to put more energy and focus into helping customers and driving sales. As a result, Chico's FAS is experiencing benefits such as:

• Optimized store schedules
• Increased associate productivity
• Improved ability to recruit experienced and knowledgeable store managers

Doosan Electro-Materials is a leading producer of high-quality copper clad laminates for electronic products. The company needed the right supply chain optimization solutions to help address high levels of inventory that led to poor cash flow and insufficient working capital and to improve long-term demand plans. To help overcome these challenges, Doosan Electro-Materials selected JDA's sales and operations management and supply chain planning solutions for better visibility and collaboration across its sales, production and shipment divisions. With the support of JDA, Doosan gained greater supply chain efficiencies, increased on-time delivery rates and reduced inventory levels. Leveraging best-practice solutions has also helped the company realize tangible results that include:

• 58 percent reduction in raw material inventory
• 65 percent reduction in factory inventory
• 40 percent decrease in global inventory
• $20 million in savings
• Improvement of finished goods fulfillment rate from 90 to 98 percent
• Increased demand visibility to seven months in advance

For more a more in-depth look into Doosan Electro-Materials' supply chain achievement, click here. 

LG Electronics' innovative technologies and state-of-the-art products have made it one of the fastest-growing electronics and telecommunications companies in the world. With the 2008 recession putting even more pressure on businesses to deliver on time and on budget, LG Electronics' United States division sought technology that would help support its world-class transportation operation, as well as achieve and maintain the company's on-time delivery and customer service goals.

Leveraging JDA's transportation management solutions helped LG Electronics develop a highly strategic approach to carrier management and annual transportation rate bidding. As a result, the manufacturer is now a highly capable electronics player in the U.S. market with a shorter order fulfillment lead time relative to its competitors. LG Electronics was also ranked number-one in on-time delivery and logistics by one of its top customers. Having an optimized transportation management approach helped LG Electronics achieve the following:

• Nearly $60 million reduction in logistics management costs
• 37 percent decrease in transportation operational costs
• Delivery within 24 hours from order at the shop