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There is a quiet revolution taking place. Companies have lost their appetite for long, drawn-out projects that take years to deliver value, if any value at all. The classic multi-year enterprise resource planning deployment is increasingly being recognized as part of the problem instead of the solution.
Responding to years of underperformance from these budget-guzzling endeavors, business leaders and IT innovators are declaring that there has to be a better way to enable change. At JDA we welcome this shift in emphasis because we believe that it aligns perfectly with our focus on delivering results, fast. In this new paradigm, projects are now viewed through the lens of innovation, agility and rapid value. While these objectives are not new, they take on greater importance in our new economic reality.
In this issue of Real Results, you'll read about companies that were agile, open to change, innovative in their approach and quickly achieved success. Consider the following:
- Wrigley (read "Finding the Sweet Spot") experienced waves of value by utilizing JDA's education, implementation and managed services to enable its space and category management solution deployment. Not only did Wrigley realize a rapid return on its investment, but company executives believe they have only just begun to tap the potential of their JDA solutions.
- Goya Foods (read "Turning Up the Heat"), one of JDA's many mid-sized business customers, achieved a rapid return on investment by adopting an incremental approach. The company realized value at each implementation step, fine-tuning as it continued to roll out solutions across facilities and regions.
- Carlson Hotels (read "Winning the Price War"), used a phased implementation approach to test value delivery and audit decision making as its implementation progressed, accelerating user adoption throughout its Americas region. There was also an unexpected benefit: JDA solutions have provided guidance in more areas of the business than originally anticipated.
In addition to these and other customer stories, you'll also get a glimpse into the General Session activities from JDA FOCUS 2011, including best-practice advice from JDA customers Dell, Lowe's Companies, Meijer, Sony and Stanley Black & Decker. They have used innovation and collaboration to bring their companies to the forefront of supply chain excellence. Finally, you can access information on strategies for creating a shelf-connected supply chain, better managing global manufacturing operations, improving interoperability between transportation planning and execution, and designing innovative floor layouts that attract today's fickle consumer.
Markets are changing faster than ever, placing new and demanding challenges on all businesses. Technology should be an enabler, not an inhibitor of change. For these reasons, more than ever, it is important to tap into the wealth of information available not only within this magazine, but also through interactions with JDA's executives, supply chain professionals, customers and partners. We believe companies that embrace agile transformation can take their supply chain, merchandising and pricing initiatives to the next level. We're here to help you begin achieving real results today.
Hamish Brewer
Chief Executive Officer
JDA Software
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