Meet your company’s unique business needs with a tailored Platinum Support package from JDA. Bundle some of the advanced support options with other Platinum value-added services that will guarantee you are on a path to get more and more value from your JDA solutions.
In addition to the services, JDA provides a dedicated customer relationship manager to
ensure the services and the value are delivered. With a low annual fee based on the services you choose, Platinum is an easy way to be sure you are getting the real results from your JDA solutions all year long.
- Annual strategic planning meetings
- Functional / technical health checks
- Education packages and workshops
- Remote monitoring
- Monthly operational reviews
- One-on-one JDA technical training
- Upgrade Planning Sessions
