JDA - Software for Demand and Supply Chain Management









Platinum Support





 

 









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"JDA's Platinum services have helped us increase the value of our JDA investment and better support our evolving business model "

François Chevallier
VP Retail Systems
Rogers Retail


Meet your company’s unique business needs with a tailored Platinum Support package from JDA. Bundle some of the advanced support options with other Platinum value-added services that will guarantee you are on a path to get more and more value from your JDA solutions.

In addition to the services, JDA provides a dedicated customer relationship manager to ensure the services and the value are delivered. With a low annual fee based on the services you choose, Platinum is an easy way to be sure you are getting the real results from your JDA solutions all year long.
  • Annual strategic planning meetings
  • Functional / technical health checks
  • Education packages and workshops
  • Remote monitoring
  • Monthly operational reviews
  • One-on-one JDA technical training
  • Upgrade Planning Sessions



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CONTACT INFORMATION

North America and South America: 888.441.1532
Europe/Middle East/Africa: 0800.056.9546
Asia Pacific: +61.3.9860.1019
Greater China: +86.800.988.1720
Email info@jda.com
Website www.jdauser.com


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