Capturing and cultivating today’s all-channel customer are critical retail imperatives that require the right capabilities in order to maximize opportunities and drive growth. JDA Direct Commerce Suite delivers a complete, customer-centric order management system based on direct selling principles and optimized for today’s complex multi-channel environment.
JDA Direct Commerce Suite provides you with the ability to develop, retain and manage customers from one centralized database. The highly scalable architecture, flexible marketing capabilities and comprehensive security features allow you to minimize errors, reduce order backlogs, easily scale for seasonality and handle just about any promotion.
JDA Direct Commerce Suite, part of the JDA Customer Engagement suite, provides you with the tools to help you get and keep your customers’ business. No matter what channel a customer wants to buy from and with what promotion, JDA Direct Commerce Suite helps you retain pricing integrity, meet same-day shipping promises, manage the volume and exceed customer expectations.