Key Capabilities of JDA® Maintenance, Repair & Overhaul, powered by Manugistics®:
- Balances customer service goals and asset uptime with associated costs
- Creates an optimal plan for preventive and overhaul maintenance
- Accurately manages assets from arrival at the repair shop, through various production stages
- Allocates parts between service and production
- Schedules planned work and non-planned work according to simultaneous consideration of resource availability and parts availability
- Executes parts plans, creates purchase orders and monitors shipments to help ensure on-time deliveries while optimizing service technician dispatch queues, technician skill sets, customer priority, contractual response time commitments and customer location to fulfill service calls
- Forecasts and tracks inbound assets through reverse logistics capabilities
- Supports both customer and supplier collaboration
Regardless of the type of business you operate, JDA Maintenance, Repair & Overhaul provides the capabilities you need to meet the challenges of your unique service environment. These powerful solutions can help you intelligently and profitably plan and schedule maintenance programs, parts, materials, tools and manpower to meet the asset utilization, cost and customer service goals required by your customers. Features such as statistical forecasting, inventory optimization and multi-site finite capacity scheduling help ensure your ability to optimally deploy spares, consumables and repair resources to meet the needs of both planned and unplanned activities.
