Key Capabilities of JDA® Monitor:
- Identify and resolve exceptions as they occur
- User-defined business rules and thresholds
- Rule prioritization
In today’s expanding global economy, monitoring your critical business processes has never been more complicated. Do you have good forecast quality? Do you know if you will complete a high priority customer order promised for today? If there were issues, were you notified? If so, do you know how to correct the problem?
JDA Monitor allows you to monitor and manage your pre-defined critical planning and event information. Using ‘push’ technology, it proactively directs you to significant issues that face your Customer-Driven Value Chain.
JDA Monitor also helps you create custom business rules based on performance indicators and enterprise-specific targets to measure key success criteria. For example, a production planner can monitor daily product availability information from key suppliers for variance from the current schedule, while a marketing manager can monitor regional projected sales information by quarter to benchmark it against customer purchase plans.
JDA Monitor also allows trading partners to share information over the Internet, allowing you to receive early warning of potential problems across the Customer-Driven Value Chain. JDA Monitor notifies users of predefined business process exceptions via email alert technology. This alert messaging includes a ‘resolution path’ hotlink that immediately takes you to the source of the exception for quick problem solving, without additional searching or manual keying. And with JDA Monitor, you don’t need to monitor all transactions – just the exceptions – enabling you to concentrate on more value-added activities that create profitability for your business.
