With the advent of showrooming, shop-at-home/pick-up-in-store and the rest of the rapidly evolving trends impacting the retail consumer experience, it is more important today than ever before that retailers provide exemplary customer service. JDA Advanced Scheduling provides accurate forecasting and unparalleled schedule optimization to help ensure that customers receive the superior service that they expect.
JDA Advanced Scheduling incorporates the most advanced forecasting algorithms combined with workload planning and schedule optimization to build the best schedule every time. Working within organizational constraints, schedules are generated to provide outstanding coverage, cost sensitivity and exceptional service-level delivery.
JDA offers a powerful set of tools to make smarter staffing decisions based on demand, union rules, government regulations and employee preferences. JDA Advanced Scheduling, a part of the JDA Workforce Management suite, helps you to accurately forecast demand, optimize labor scheduling, track employee performance and reward their achievements on a local and enterprise basis.