In today's highly competitive retail marketplace, superior service is often the distinguishing factor in customer retention and market growth. It is critical that employees at all operational levels contribute effectively to corporate financial and service goals. JDA Workforce Management solutions help retail companies automate and optimize labor planning and forecasting, budgeting, scheduling, task management and performance reporting to drive revenue and customer service. Mobility applications untether the workforce by empowering associates with the knowledge and tools they need to better perform their jobs, interact more effectively with customers, and communicate from the floor or remote locations.
Transform your business by using JDA solutions to: