Company

JDA Software: The Supply Chain Company

What makes JDA Software The Supply Chain Company®? It is our passion for delivering best-in-class supply chain solutions that help businesses grow revenue, increase profits and operate in a more efficient and sustainable way. Our strength comes from the combined heritage, technology and knowledge capital of our people, solutions and acquired brands, including market leaders such as i2 Technologies®, Manugistics®, E3®, Intactix® and Arthur®. From raw materials to the store shelf — and every step in between — JDA possesses a unique understanding of supply chain obstacles and opportunities, helping diverse companies around the world transform their supply chains into a powerful competitive advantage.

Our supply chain management, merchandising and pricing solutions empower more than 6,000 companies worldwide. No other solutions provider offers the depth and breadth that JDA does. Our innovative solutions and services address the unique supply chain challenges of virtually any business — including discrete and process manufacturers, wholesaler-distributors, third-party logistics providers, retailers and service providers in industries such as passenger travel, cargo and freight, hospitality, leisure and entertainment and media.

Put the Customer First and Innovate Continuously

At JDA we have assembled a team of the best supply chain professionals in the industry — skilled, highly trained specialists in their fields who work every day to support the success of our customers. Those customers can count on every JDA employee for a high level of commitment, creativity and a spirit of true partnership as we collaborate to achieve shared success.

Throughout our more than 25-year history, many of the world’s top companies have chosen JDA to transform their supply chains. Our innovative work with these industry leaders has allowed us to hone our ability to problem solve and gain best-practice knowledge that we have incorporated into our solutions. Armed with real-world experience and deep domain expertise, we help companies reduce risk, improve business performance and achieve a competitive advantage. That’s why companies continue to turn to JDA to tackle their most pressing supply chain challenges.

A History of Growth through Acquisition

JDA got its start as JDA Software Services Ltd., founded in Alberta, Canada in 1978 by James D. Armstrong. After growing into one of Canada’s largest IBM mid-range software providers, the company was sold in 1985. Later that year Armstrong and a partner formed the U.S.-based JDA Software, Inc. in Cleveland, Ohio.

The early business focused on delivering high-quality packaged software and consulting services to meet the information and transaction needs of the U.S. retail industry. After 10 years as a successful privately held firm, JDA went public in 1996, trading on the NASDAQ stock exchange under the symbol JDAS. That same year, JDA repurchased the original Canadian JDA business.

In 1998, JDA began to strategically expand its solutions offerings through complementary acquisitions. By purchasing Arthur Retail, JDA established itself as the market leader in advanced planning and allocation.

JDA initiated a strategic plan in 2000 to expand its solutions to consumer goods manufacturing and distribution. During a period of aggressive growth through acquisition, JDA acquired eight companies, most notably Intactix,a market leader in space management solutions,and E3, a global pacesetter in inventory optimization.

When JDA acquired Manugistics in 2006, the company gained strength in supply and demand management, pricing and logistics. As a result, JDA was uniquely positioned to help companies become more consumer-driven. The combined solutions of JDA and Manugistics offered customers new insights into consumer buying behaviors and patterns, enabling responsiveness to market changes. Additionally, JDA could now help companies in the passenger travel, cargo and freight, hospitality, leisure and entertainment and media industries improve profits by balancing supply and demand with innovative forecasting, pricing and revenue management solutions.

In 2010, the company’s acquisition of i2 Technologies brought together two market leaders, expanding JDA’s geographic and industry footprint, enhancing its supply chain service and support offerings, as well as increasing its ability to provide the industry’s most comprehensive, integrated supply chain offering. The addition of i2’s extensive global customer base and robust, patented manufacturing, supply chain, retail and transportation solutions solidified JDA’s position as one of the world’s leading supply chain technology providers.

Making an Impact Today and into the Future

With 14 U.S. offices, 23 international locations and more than 3,000 employees — with an average tenure of nearly 10 years — JDA is positioned to deliver supply chain management, merchandising and pricing solutions to customers in every part of the world. Our multiple service options offer customers flexible configurations, rapid time-to-value and 24/7 functional and technical support and expertise.

JDA’s complete software, hardware and business management services enable our customers to achieve business benefits faster while significantly reducing IT risks and costs. We offer process review, evaluation and re-engineering services to make their technology solutions work together cohesively, even with other vendors’ applications.  And we believe that no one can implement or upgrade our customers’ solutions faster than JDA.

Built on a strong foundation of solution innovation and dedication to customer success, JDA is committed to making businesses more efficient, sustainable and profitable today and into the future. Our unique heritage, world-class customer base, financial strength and intellectual capital will ensure that JDA continues to serve companies of every size and across a wide range of industries as The Supply Chain Company.